Terms & Conditions

  • We ask all new customers to bring their dog to Play Dayz For Woofs for a free settling in session. This is where we will give your dog time to get used to this brand new environment, play with their new friends and toys. This is also where we can find out a bit more about your dog. We will need to establish if your dog is possessive about food, toys or people. Are they ok walking on a lead or do they pull?


  • Once we are happy that your dog has settled in well with us, we will ask you to complete an application form which asks for key information about you and your dog. 


  •  We reserve the right to refuse any dog that is aggressive, destructive or possessive.


  • At Play Dayz For Woofs our focus is all about having fun and making sure your dogs are returned to you happy but very tired. We will endeavour to go on lots of walks and will spend lots of time playing in the garden with the t
  • For licensing purposes we will need to keep a record of your dog's vaccination book. This must be up to date. We will take a copy and will store on the company laptop for future record.


  • We will also require too see proof that your dogs worming and flea treatments are up to date.


  • If your dog is under the age of 1 we will monitor your puppy very closely. we can help with toilet training,watch for early signs of illness,teach obedence and socialise your puppy with other dogs.We can also help with trainning your dog to walk.


  •  To be registered with North Somerset Council as a Dog Boarding and Home Care service, your dog must comply with the following rules:- 


  • All dogs must be at least 6 months of age. 
  • If your dog is male and over 12 months he must be neutered. 
  • We cannot accept any female dogs if they are in season.


  • Play Dayz For Woofs are licensed to care for up to 7 guest dogs plus our dog Mya at any one time. We feel that this is a good number to ensure each dog within our care is given quality time and focus. 


  • Please be aware that if for any reason your dog becomes unwell or we experience behavioural issues, we will contact you to ask if you can collect your dog from our care. Please be sure your emergency contacts are aware of this and are able to come and collect your dog once contacted. This is extremely important if your dog is staying with us for a sleepover and we hope this never happens and we will do everything possible to make your dog's stay with us an enjoyable one.


  • If you require your dog to stay with us for a sleepover, we will ask you to complete  a form to advise us about dates and drop off and pick up times.


  • Any dog that is boarding with us for a period of time must complete a day care session and also a trial sleepover whereby  the owner can be contacted if there are any problems. Once this has been completed and a 50% deposit has been paid, we can confirm your dogs sleepover. We ask the balance to be paid by cash or bank transfer before or on the day you collect your dog from their holiday with us.


  • We ask you to provide enough food to cover your dog's stay with us. We will ask you to tell us the required amount of food you would like us to feed to your dog and how often,please beaware that your dog may loose some weight while boarding with us as we will be execising your dog on a regular basis but will inform you or your emergency contact if we have an worries or issues with this.We ask you supply your own food because we do not want to cause any stomach  problems as a consequence of a change in diet. If you're happy for us to give your dog treats for good behaviour etc we would love to do this.


  • We will clean all bedding,toys and any surfaces that come into contact with your dog on a regular basis,we use a pet safe artifical grass cleaner to kill germs and keep the grass smelling  clean and fresh. Toys are checked to make sure they are not damaged or any sharp edges or anything that could be eaten or cause choking.Bedding or blankets etc if cannot be cleaned will be disposed of immediately.


  • We may need to transport your dog  for walks or in the event of illness and we may need to get your dog to a vet so we have dog seatbelt harnesses which clip onto your dogs collar and into the seatbelt so we can safetly transport your dog if needed.


  • All dogs in our care will have provided for them an identity disc to wear on their collar. This will have Play Dayz For Woofs contact information engraved on it.


  • In the unfortunate event that your dog becomes unwell during thier stay with us, we will contact you or your emergency contact number to ask permission to take your dog to our local vets. Summer Lane Vets, Summer Lane, Worle. We would like to remind all customers that any vet bills incurred during your dogs stay, must be paid by the yourself and not Play Dayz For Woofs.


  • In the unfortunate event of a death we will contact your emergency contact,yourself,your vet and local dog warden.Your dog will be wrapped for transportation to your vet where they will asses if the dog died of a disease or natural causes.If it was a disesaase we will clean and disinfect all areas and equipment.


  • If your dog escapses we will contact yourself,emergency contact and dog warden.We will obviously look for your dog and take steps to make sure this never happens.Dogs will only be let of their lead if we are given consent from the owner which is on our application form.


  • In the event of an emergency,such as fire,we will contact yourself and emergency contact and ask that you collect your dog immediately.If this is not possible we will transport your dog to my parents house.


  • If you fail to collect your dog after 5 days we will unfortunately have to take your dog to the local RSPCA Rescue Centre.


  • Play Dayz For Woofs will not be held responsible for any injury or death during our care but we will take every measure to ensure your dog's stay with us will be fun, exciting but most of all, safe.

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